The Word Factory is a writing and publicity service run by my long term friend Rory Baxter. When I got my first proper job, in a Nottingham PR company, Rory joined a few years later after editing Production Engineer. 
This project is a facelift of the old site. The client had a good idea of how he wanted the site to be structured and of course he provided all the text. The Word Factory also has a well established symbol and company colours.
The project involved updating how the site looks (partly by adding a drop down menu, but also by creating the top montage and working on the overall page style), adding new pages, and generally spring cleaning. Because we are friends we had long discussions about the site's possibilities, which added to the amount of time the site took to complete.
All told, I put 107 hours into this and a subsidiary site for a book he published Am I Not a Person, at a cost of just short of £4,000, over half of which went into creating and editing content pages.
The client said it "Wow, the amount of spam I get has diminished! It's presumably you blocking some addresses, me installing a decent firewall, AdAware and the Qurb spam filter. Whatever it is, it's working!!", "The site is looking really, really, really good.", "Looks fab.", "I've just run through the site and I think it looks and reads superbly.", and "I love the way the drop-down menus fizzle out when you move away from them.".